Return Policy

Return Policy

We want you to be completely satisfied with your purchase. If you are not, we offer returns on in stock items within 14 days of receiving your order. Please note the following conditions:

• Restocking Fee: All returned items are subject to a 25% restocking fee.
• Shipping Costs: Shipping fees are non-refundable, and the customer is responsible for the return shipping costs.
• Condition of Return: Items must be returned in their original, unused condition with all tags and packaging intact.
• We do not offer refunds on custom-made goods.
• We do not offer refunds on any wheel purchases.

To initiate a return, please send an email to info@ewheelworks.us with your order number, reason for return, and photos of the items you would like to return.